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Naveen Fernando

Senior Software Engineer & Team Lead

Multi-Tenant SaaS Platforms

Contact Information

Professional Summary

I architect and build scalable FinTech and enterprise SaaS solutions with modern technologies. With expertise in serverless microservices, cloud architecture, and team leadership, I deliver robust systems that drive business growth.

Technical Skills

.NET, EF Core, Blazor, Node.js, Express.js, React.js, TypeScript, JavaScript, AWS, Firebase, Vercel, Serverless, CI/CD, Docker, Kubernetes, PostgreSQL, MongoDB, MSSQL, Redis, Database Design, Clean Architecture, SOLID, CQRS, Mediator, Microservices, Multi-Tenant SaaS, K6 Load Testing, Puppeteer, Git, Jira, Agile/Scrum, AWS Bedrock, Chatbots, Automation Scripts, Process Optimization

Programming & Frameworks

.NET, EF Core, Blazor, Node.js, Express.js, React.js, TypeScript, JavaScript

Cloud & DevOps

AWS, Firebase, Vercel, Serverless, CI/CD, Docker, Kubernetes

Databases

PostgreSQL, MongoDB, MSSQL, Redis, Database Design

Architecture & Patterns

Clean Architecture, SOLID, CQRS, Mediator, Microservices, Multi-Tenant SaaS

Tools & Testing

K6 Load Testing, Puppeteer, Git, Jira, Agile/Scrum

AI & Automation

AWS Bedrock, Chatbots, Automation Scripts, Process Optimization

Professional Experience

  1. Senior Full Stack Developer

    PokitPal – Rewards & Loyalty Multi-Tenant SaaS Platform · Australia

    Technologies: .NET, EF Core, Blazor, K6

    • Developed key features for platform serving ~3M users with millions of transactions monthly
    • Applied Clean Architecture, SOLID principles, CQRS, and Mediator patterns
    • Implemented PAI (PokitPal AI) using AWS Bedrock, saving ~2 hours per support agent daily
    • Enhanced technical documentation enabling faster onboarding
    • Managed 1,000+ support tickets improving system reliability
    • Developed automation scripts reducing manual operational overhead

    Top Key Performer 2025

  2. Senior Software Engineer / Team Lead

    Round-Up (PokitPal) – Multi-Tenant SaaS FinTech Platform · Australia

    Technologies: Node.js, Express, React.js, MongoDB, AWS, Vercel, Firebase, Serverless, CI/CD, K6

    • Led design and development of Round-Up, onboarding 50K users with projections to reach 250K by 2024
    • Architected serverless microservices with tenant isolation for secure, scalable transaction processing
    • Directed platform modernization with high availability and fault-tolerant workflows
    • Established CI/CD pipelines and deployment standards ensuring reliable releases
    • Mentored development team, enforcing best practices and maintainable code standards
    • Managed 1,500+ production support tickets, strengthening system stability

    Top Key Performer 2024

  3. Senior Software Engineer / Software Engineer

    CarbonView – Energy & Carbon Management SaaS · Australia

    Technologies: Node.js, React.js, Serverless, AWS, Keycloak, Stripe

    • Developed full-stack features for CarbonView Premium (50+ enterprise clients, 100K+ users)
    • Designed dynamic dashboards and automated reporting reducing manual effort by 40%
    • Implemented subscription management and billing workflows using Stripe
    • Mentored 20+ member development team and participated in client meetings
    • Built CarbonView Standard for SMB clients with subscription-based pricing
    • Automated testing workflows using Puppeteer improving deployment reliability
  4. Associate Digital Engineer

    ShipX Trax – Rail Freight Management System · USA

    Technologies: Java, JEE, Smart GWT, Spring, Struts2 MVC, Node.js, Express.js, React.js, Kafka

    • Developed core features for rail shipment tracking system providing real-time visibility
    • Built Trax Automation subsystem centralizing shipment data, reducing manual effort by 60%
    • Implemented event-driven automation using Kafka queues for reliable processing
    • Created web scraping workflows with Puppeteer and visualized results with dashboards
    • Automated repetitive support tasks that consumed 2/3 of team's time
    • Gained experience managing production databases and real-time data pipelines

Education

  1. Informatics Institute of Technology

    (BEng) Honours in Software Engineering

    Colombo, Sri Lanka

    Affiliated with University of Westminster.

  2. Nalanda College Colombo-10

    G.C.E. (Advanced Level)

    Colombo, Sri Lanka

    Passed with three Good passes in Physical Science Stream.

  3. Nalanda College Colombo-10

    G.C.E. (Ordinary Level)

    Colombo, Sri Lanka

    Passed with eight distinction passes and one very good pass.

Honors & Awards

  • Top Performer Recognition(Consecutive Year Awards)

    Recognized as Top Performer in both 2024 & 2025 for exceptional technical expertise and delivery impact across multiple projects.

  • Multi-Million User Platform Management(Scaled to 3M+ Users)

    Successfully managed PokitPal platform serving ~3M users and designed Round-Up, a new SaaS FinTech product projected to reach 250K users.

  • AI Chatbot Implementation(Saved 2+ Hours/Day)

    Built PAI (PokitPal AI) chatbot using AWS Bedrock, reducing support effort by ~2 hours per agent daily while maintaining high customer satisfaction.

  • Production Support Excellence(2500+ Tickets Resolved)

    Managed and resolved 2,500+ production support tickets across multiple projects, significantly improving system reliability and client satisfaction.

Competitions

Zeroth Day HackathonShipXpress (Pvt) Ltd Sri-Lanka

  • 1st Data Stream Application: Real-time data processing application using Apache Kafka

Cutting Edge CompetitionInformatics Institute of Technology

  • 3rd Project IMPERIUM: IoT-Based Electrical Power Saving Module
  • 1st Project Design: Creative design of student board depicting innovative concepts

Publications

Curriculum Vitae | Naveen Fernando